Erika Kispeter

Research Fellow

Erika Kispeter is a Research Fellow at the Institute for Employment Research at the University of Warwick in the UK. Her research focuses on work organisations. She uses mixed methods, ranging from case studies based on qualitative interviewing and participant observation to large-scale surveys.

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Biography

Erika Kispeter is a Research Fellow at the Institute for Employment Research at the University of Warwick in the UK. Her research focuses on work organisations. She uses mixed methods, ranging from case studies based on qualitative interviewing and participant observation to large-scale surveys.

SOTA Review

Defining engagement and its link to productivity. What does the HRM literature tell us? SOTA No 13

Despite its popularity and arguments that it can make a significant contribution to productivity, the concept of ‘engagement’ is not clearly defined and there is limited high quality, methodologically rigorous research on the links between employee engagement and productivity. This review clarifies and compares the concepts of work and employee engagement and evaluates the evidence from HRM literature about their links with organisational performance outcomes. There is evidence that work engagement has a positive effect on the performance of individual employees. However, while it is reasonable to assume that this may lead to improved organisational outcomes, robust evidence is absent. The evidence of a causal relationship between organisational/employee engagement and improved organisational productivity is also limited and comes from case studies. More rigorous studies are needed to demonstrate and understand the links between engagement and organisational outcomes.

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Associated Themes
  • Productivity and performance