Innovation and productivity: How strong is the connection?

Innovation and productivity: How strong is the connection? ‘Innovation’ is a much used (and abused) term employed to describe everything from flea collars for dogs[1] to electric cars. As a result, measuring innovation can be tricky, particularly in service sectors where firms’ relationships to customers are often individual and bespoke. Fortunately, the kind people at… Read more

Innovating … into trouble!

Innovation is good isn’t it? We all love exciting new products or services which are useful and add value to our lives. For firms too innovation can be good for attracting new customers and increasing profits. But what happens when innovation goes wrong? We have all experienced this. Think about the last time you tried… Read more