Work organization and innovation in legal services: analysis from a ‘deep dive’ study. Research Paper No 45

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Research Paper

Work organization and innovation in legal services: analysis from a ‘deep dive’ study. Research Paper No 45

Published: 24 May 2016

ERC Research Paper No 45

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Innovation

Despite its potential social and economic benefit, innovation in legal services has to date received little academic attention. Drawing on the largest survey of legal services innovation ever undertaken (c. 1500 firms) this paper explores the strategic, resource and environmental drivers of service and delivery innovation among solicitors, barristers and other legal service providers.

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